Printing in Yorkshire can and must retain its competitive edge and to do this Print Yorkshire will:
Encourage companies to take part in the BPIF printing industry benchmarking initiative. This will not only generate manufacturing and other business improvement activities but also allow us to develop a statistical database of Yorkshire companies and permit year on year measurement of business performance improvement. This will also build the base from which companies can be supported and encouraged to initiate the improvements shown necessary by the benchmark process.
Relationships with customers are crucial to an industry like printing, which relies on extremely high service levels.
Champion the cause of excellence in Customer Relations Management (CRM) practice by revisiting the CRM Report of 2006.
Set ourselves the challenge of creating an environment, whereby by 2012 companies have committed to achieving ‘world class’ status.